The Team Behind PIE
AI Cloud Partners didn't start with a business plan — it started with two brothers and a co-founder who'd spent decades solving the hardest problems in enterprise technology. Mike and Santiago built their partnership migrating legacy infrastructure to Azure for federal, banking, and healthcare clients — high-stakes environments where precision was everything. Mike's brother Mark spent those same years inside Microsoft, shaping the partner program frameworks that the entire ecosystem runs on today. When the three of them came together, the combination was obvious: the field operator, the platform architect, and the program insider — combining generative AI, document intelligence, and multi-modal processing to build the intelligence engine that 400,000 partners never had access to. And it gets better every week — new AI capabilities ship with every release.
Mike built his career on the hardest problems in enterprise technology — delivering solutions for some of the largest automotive, banking, and healthcare organizations in the country. He spent years leading complex migrations from legacy on-premises infrastructure to Azure for government agencies, financial institutions, and healthcare systems operating under the strictest regulatory requirements — and it was in those high-pressure environments that he met Santiago Reyes, the partnership that would eventually produce PIE. Mike became a go-to consultant for Azure infrastructure, messaging, and collaboration — the complex migrations where getting it wrong meant regulatory exposure or business disruption. He brought together Santiago's platform engineering genius and his brother Mark's deep knowledge of Microsoft's partner programs to build something none of them could have built alone. Mike and Santiago built the entire PIE platform from the ground up on Microsoft Azure — the same platform they'd spent years architecting enterprise solutions on for clients — proving many times over that what they deliver to partners, they built for themselves first. Married with four kids and based in Phoenix, Mike is a Spartan Race competitor who brings the same grit to obstacle course racing that he brings to building products — push through walls, adapt on the fly, and never quit the course.
Santiago is one of the most accomplished full-stack cloud architects and data engineers in the Microsoft ecosystem — equally dangerous writing platform code and building the data models that power PIE's intelligence. He and Mike first connected while migrating complex legacy infrastructure to Azure for federal and enterprise clients — high-stakes projects that demanded zero tolerance for shortcuts. That shared experience under pressure built a two-decade partnership rooted in trust, precision, and relentless engineering standards. Mike and Santiago built the entire PIE platform from the ground up on Microsoft Azure — the same platform they'd been delivering enterprise solutions on for clients for over two decades — turning Mark's program intelligence and their shared field experience into software that proves what they preach. Now he's focused on what's next: AI-driven partner intelligence, real-time incentive alerting, and making PIE the platform that 400,000 partners can't live without. Rooted in a strong family heritage that shaped his work ethic and values, Santiago lives in the Florida Keys with his lovely wife and two daughters — building a future for his family with the same precision and dedication he brings to building PIE.
Growing up, the Grossman brothers competed at everything — sports, academics, business. That same relentless drive is what makes AI Cloud Partners work. While Mike was migrating enterprise clients to Azure in the field, Mark was on the inside at Microsoft — a Stanford scholar, executive, and data scientist who helped design the partner program architecture that the entire ecosystem operates on today. He didn't just understand Microsoft's programs — he helped build them. When Mike and Santiago showed him what PIE could become, Mark saw the opportunity immediately: take everything he'd architected at Microsoft and automate it at scale. As President of AI Cloud Partners, Mark translates Microsoft's complex program logic into the intelligence that powers PIE. He sees patterns where others see spreadsheets. Married with three kids and based in Phoenix, Mark brings the same intensity to building AI Cloud Partners that he brings to everything — the Grossman standard is outwork everyone, everywhere.
Karen leads AI Cloud Partners' Talent Marketplace — connecting Microsoft partners with pre-vetted, certified professionals who match their exact project needs. A competitive fitness model who brings the same discipline and intensity to talent acquisition, Karen has built a curated network of Azure, Security, Modern Work, and Data & AI specialists available on demand. Married with two teenagers, she approaches recruiting the way she approaches competition — with precision, preparation, and a relentless drive to win. Her vision: build the largest Microsoft-certified talent network in the ecosystem, so no partner ever loses a deal because they couldn't staff it.